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QLD Claims Coordinator (entry level)

Bay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we specialise in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact and malicious damage. For further information please go to: www.baybuildinggroup.com.auAbout the RoleAre you looking to kick-start your career in building and insurance? This is an exciting opportunity for a motivated and proactive individual to join our QLD Claims Team!As part of the team, you’ll gain valuable experience and skills in customer service and administration, supporting property insurance claims. Reporting to the Operations Manager (QLD), you will be the first point of contact for clients, customers, and internal staff, helping ensure a smooth and seamless claims process.This entry-level position is perfect for someone eager to learn and grow in a supportive environment.Key ActivitiesAssisting with the processing of new claims into Bay Building systemsProviding administrative support to the QLD estimating teamScheduling appointments across QLDSubmitting quotes and reports via client portals and systemsAnswering inbound phone calls from insurers, customers, and tradesWhat We’re Looking ForA positive attitude and eagerness to learnStrong organizational and planning skillsThe ability to prioritize and manage time effectivelyBasic computer skills and a willingness to learn new systemsPrevious customer service or administrative experience (preferred but not essential)Why Join Us?At Bay Building Services, we value growth and development. This role offers:On-the-job training to build your skills and knowledgeA supportive team environmentThe chance to work in a dynamic industry influenced by insurable weather events, where no two days are the sameAdditional InformationDue to the nature of the insurance building sector, occasional overtime may be required during major weather events.If you’re ready to take the first step in your career and make a real impact, we’d love to hear from you!Why join us? Flexible hybrid WFH options after probationJB HI-FI DiscountsBirthday Leave after probationRegular Trade Discounts BUPA Health Insurance DiscountsAccess to 24/7 Employee Assistance Program for you and your familyBe part of a values driven environment with friendly, down to earth people AUD Australia - QLD Brisbane Northern Suburbs

QLD Claims Coordinator (entry level)

  • The start of your corporate journey - located in Banyo
  • Opportunity for a self-starter that wants to make a real difference
  • Full time - permanent opportunity. Competitive salary!

Bay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we specialise in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact and malicious damage. For further information please go to: www.baybuildinggroup.com.au

About the Role

Are you looking to kick-start your career in building and insurance? This is an exciting opportunity for a motivated and proactive individual to join our QLD Claims Team!

As part of the team, you’ll gain valuable experience and skills in customer service and administration, supporting property insurance claims. Reporting to the Operations Manager (QLD), you will be the first point of contact for clients, customers, and internal staff, helping ensure a smooth and seamless claims process.

This entry-level position is perfect for someone eager to learn and grow in a supportive environment.

Key Activities

  • Assisting with the processing of new claims into Bay Building systems
  • Providing administrative support to the QLD estimating team
  • Scheduling appointments across QLD
  • Submitting quotes and reports via client portals and systems
  • Answering inbound phone calls from insurers, customers, and trades

What We’re Looking For

  • A positive attitude and eagerness to learn
  • Strong organizational and planning skills
  • The ability to prioritize and manage time effectively
  • Basic computer skills and a willingness to learn new systems
  • Previous customer service or administrative experience (preferred but not essential)

Why Join Us?

At Bay Building Services, we value growth and development. This role offers:

  • On-the-job training to build your skills and knowledge
  • A supportive team environment
  • The chance to work in a dynamic industry influenced by insurable weather events, where no two days are the same

Additional Information

Due to the nature of the insurance building sector, occasional overtime may be required during major weather events.

If you’re ready to take the first step in your career and make a real impact, we’d love to hear from you!

Why join us? 

  • Flexible hybrid WFH options after probation
  • JB HI-FI Discounts
  • Birthday Leave after probation
  • Regular Trade Discounts 
  • BUPA Health Insurance Discounts
  • Access to 24/7 Employee Assistance Program for you and your family
  • Be part of a values driven environment with friendly, down to earth people

To apply online, please click on the appropriate link below

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